Frequently Asked Questions
Everything you need to know about your next evening look.
What is the processing time for my order?
All orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery status.
How do I determine the best size for me?
We provide a detailed size guide on each product page. Since evening wear often features structured fabrics, we recommend measuring your bust, waist, and hips to ensure the perfect fit.
What is your return policy for evening gowns?
We accept returns on unworn items with all original tags attached within 30 days of delivery. Please note that items showing signs of wear or missing security tags cannot be accepted.
Do you offer international shipping?
Yes, Xscape Evenings ships to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible installment plans through Shop Pay and Affirm.
How should I care for my Xscape Evenings garment?
Due to the delicate nature of our fabrics and embellishments, we recommend professional dry cleaning only to maintain the integrity and beauty of your gown.