Returns & Exchanges
At Xscape Evenings, we want you to feel confident in your purchase. If you are not completely satisfied with your evening wear, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your unworn, unwashed items with original tags attached in the original shipping box or a similar sturdy container.
Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old shipping labels are covered.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing